REFUND AND RETURNS
We do not allow refunds.
Since the R&L Shop is a curation of meaningful products from multiple sellers, the policies for return and exchange may vary according to the seller’s terms and conditions.
To initiate a request for return or exchange, including defective or incorrect items, please
- send an email to shop@
rootsandleisure.com within 24 hours of receiving the item(s), mentioning the reason for request, any item details, and context for us to review them.
- ensure that the item(s) for exchange are sent back in unused, unwashed, unworn and undamaged conditions.